Shipping policy
Processing Time
Orders are typically processed and dispatched within 1–2 business days. You'll receive a confirmation email with tracking details as soon as your order ships.
Delivery Estimates
We ship nationwide across South Africa via courier. Typical delivery times:
- Major metros (Johannesburg, Pretoria, Cape Town, Durban): 1–3 business days
- Outlying areas: 3–5 business days
These are estimates, not guarantees — rural or outlying deliveries can occasionally take longer depending on courier routes.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order weight. Free shipping over R1000 orders.
Age Restriction on Delivery
Knives may only be sold to and received by persons 18 years or older, in accordance with South African law. Please ensure someone of legal age is available to receive the delivery — our couriers may request ID on handover.
International Orders
At this time, we only ship within South Africa.
Order Tracking
Once your order ships, you'll receive a tracking link by email. If you haven't received tracking within 2 business days of ordering, please contact us.
Lost or Delayed Parcels
If your order hasn't arrived within the estimated window, contact us with your order number and we'll follow up with the courier on your behalf.