Shipping policy

Processing Time

Orders are typically processed and dispatched within 1–2 business days. You'll receive a confirmation email with tracking details as soon as your order ships.

Delivery Estimates

We ship nationwide across South Africa via courier. Typical delivery times:

  • Major metros (Johannesburg, Pretoria, Cape Town, Durban): 1–3 business days
  • Outlying areas: 3–5 business days

These are estimates, not guarantees — rural or outlying deliveries can occasionally take longer depending on courier routes.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order weight. Free shipping over R1000 orders.

Age Restriction on Delivery

Knives may only be sold to and received by persons 18 years or older, in accordance with South African law. Please ensure someone of legal age is available to receive the delivery — our couriers may request ID on handover.

International Orders

At this time, we only ship within South Africa.

Order Tracking

Once your order ships, you'll receive a tracking link by email. If you haven't received tracking within 2 business days of ordering, please contact us.

Lost or Delayed Parcels

If your order hasn't arrived within the estimated window, contact us with your order number and we'll follow up with the courier on your behalf.